Comments can give insight into what changes should be made

Satisfaction rating

Comment

5 - Very Satisfied
Is always asking questions on how the company can meet my needs better
5 - Very Satisfied
Calls me back right away - even if he does not have the answer, lets me know that he is working on it
5 - Very Satisfied
Extremely friendly
5 - Very Satisfied
She always meets deadlines and is at or below budget
4 - Satisfied
Is friendly and response
4 - Satisfied
Anticipates my needs
3 - Neither
Ok to deal with
2 - Dissatisfied
Is slow in returning my calls
1 - Very Dissatisfied
Never gets back with me when I call